Reach every department, on every shift
A hotel never closes, its staff never all overlap, and a 9am housekeeping call-out matters more on a sold-out Saturday than any other day. Airhorn sends one text to the right department and collects replies privately.
Three shifts, four departments, no overlap
Housekeeping starts at 8, front desk turns over at 3 and 11, maintenance is on call, and night audit sees almost nobody. A whiteboard in the back office reaches a fraction of them. A group text reaches all of them, about things that only matter to some.
On Airhorn Plus, each department is its own group. Housekeeping hears about the 140-room checkout day; front desk hears about the system update; everyone hears about the fire alarm test.
What hotel managers broadcast
- Occupancy spikes. “Sold out Sat — need 2 extra room attendants, 8am–4pm.”
- Same-day call-outs in housekeeping, where one missing attendant means 15 rooms unturned.
- Group arrivals and events — a wedding block or a team bus at 2pm.
- Maintenance and outages. Elevator down, hot water out in the east wing.
- Safety. Fire alarm tests, severe weather, and anything that changes the evacuation route.
Overnight sends
Non-urgent broadcasts written between 9pm and 8am are held until 8am, so a schedule note doesn’t wake the day crew. For the night audit emergency — a burst pipe at 3am — mark it urgent and it goes out immediately.
Many first languages
Hotel teams often span several languages. Keep messages short and literal, and use separate groups if you send in more than one. Texting Spanish-speaking employees.
What it costs a 40-person hotel
One text, the right department
Groups by department, urgent alerts any hour, and no app for anyone to install.
Free for 7 days and 60 messages — no credit card. Your trial starts when you send your first broadcast, not when you sign up.